Britnie Taylor

Review of Fremont Health

Called from my place of work to check on something...

Called from my place of work to check on something for one of my patients. Jake kept answering the main line phone and just kept sending me to a department that was closed even after I expressed that I needed to speak with someone urgently. I had to call 3 times, and on my third call and attempt to explain why I needed someone in the sleep lab, he raised his voice and told me to call back after 7pm....I told him that wasn't possible as our office closes at 5. He was very rude and very unhelpful. I finally had to TELL him to transfer me to another department to try to have my questions answered. This review made me select a "star", but in reality -- Zero stars for Jake in reception.