Not a bad hotel, but...

Not a bad hotel, but...

I'll get the plusses out of the way, since there aren't that many.

Warm chocolate chip cookies at check in. Nice little surprise after a long travel day. Sets the tone for a great stay. Here's a tip: Ask for one anytime. The staff gladly will give you more!

The "fitness center" is decent. Good equipment and more than just the "empty hotel room" size that most hotels try to pawn off on guests.

Japanese garden. Nice little getaway...if you can get into it. As often as not, you'll get chased out by staff since it's in high demand for other stuff. There are ways to do this that aren't rude, but the staff person I dealt with hadn't been trained in such things yet...

Continental breakfast. Nope. They'd rather serve an overpriced, underquality breakfast at their restaurant. Or if you like they'll sell you fruit and yogurt a la carte in the lobby for nearly the price of cab fare. Honestly, there is a great little place about 2 blocks away: JiST Cafe. Look it up; you won't be disappointed.

Pool? Nope. Hot tub? Don't be silly. You are paying premium prices, but don't expect premium amenities. Well, there are chocolate chip cookies. That makes up for everything right?

Okay, the big deal for me (and pardon me if I rant here, but it really irks me) is how freaking hard is it to provide decent wifi in this day and age? Yes, they offer "free" wifi, but I shouldn't have to work so hard to access it.

When you choose your wifi, a web page (sometimes...) opens that forces you to sign on as a guest, but big red letters remind you that if you really have needs they'll sell you more bandwidth! If you choose "Complimentary Guest wifi" you'll be assured that it is "for ONE day!"...or you can join Hilton Honors. Mmmmmmkay...well Hilton Honors is a free thing, so I'll try that.

Aaaaaaaand, nope. Doesn't work on iPad. Trundle on down to the lobby in the business center and use one of the hugely disabled computers there. Finally am a Hilton Honors member. Yay? *sigh*

Now splash screen --PAY FOR MORE!!! COMPLIMENTARY FOR ONE DAY!!!--comes up. Now I have to agree to terms. Okay. New screen: enter username, password, last name, and room number. Oh, and agree to EULA terms AGAIN!! Okay. Now..... New screen! WTF? Oh, enter last name, Room Number, and click EULA terms again. And now we're finally on the internet.

BUT WAIT, THERE'S MORE! If you step away for a few minutes, you lose connection, and YOU HAVE TO GO THROUGH THE WHOLE PROCESS AGAIN!! And here's the kicker....sometimes it doesn't work, and you get to enter everything two or three times. Just to get internet access for a few minutes, that WILL drop out again, forcing the user to go through the whole 4 screen process numerous times.

So....here I am in the Lobby "Executive center" on their sucky computers (Seriously, mine shut down and restarted on me twice last night" writing this review. Why? Well, because my iPad lost wifi access in the middle of the night sometime and Siri decides to wake me up to tell me in a panic that she has no internet access. Unable to return to sleep now, I try to access the internet and do some reading until I get tired. After 45 (*&@*ing MINUTES of trying to access (*&@*ing wifi, I came down to the lobby to write this review.

So yeah...Cookies are decent, but they do not make up for the lack of amenities, the nickel and diming of customers, or the horrible song and dance that some doofus thinks is wifi security.

Would I recommend this place to a friend? No! A thousand times, no.