Have CRV recall. The 1st time I called, I was told...

Have CRV recall. The 1st time I called, I was told that they would notify me when the parts come in, no offer of a rental car. The second time I called and pressed the issue, I was told Academy uses Enterprise Car Rentals. They offered me a Ford Focus to rent until my part comes in. DCH is hitting the bottom of the Customer service ratings. Maybe they need to spend another million for another JDPower rating. My son in law purchased his CRV at OPEN ROAD and they accommodated him with a 2016 NEW ACCORD until his recall is fixed - no questions asked. Are you kidding me, a FORD FOCUS. After my recall is fixed, it'll be time to buy another CRV. This time from BARRY at OPEN ROAD. Sounds good PG.......