I need to file a complaint against one of the supe...

I need to file a complaint against one of the supervisors in charge of security. He stated that his name was Chris. He wouldn't not give any further identifying information. Such as ID or badge number or his supervisor name.

Incident took place at 12th Street and Mcdowell Hospital.

Security guard was covering down for a the recipient lady who asked for a 10min break. He arrived already mad towards her and telling her she needed to hurry up because they where short staffed.

Shortly after when the receptionist left on her break.

One of our family member was waiting outside the entrance like we were asked. Our aunt needed to use the restroom and proceed into the east lobby. She approaches the door and the security guard, went to the door and with a disrespectful tone asked "what do you want!?" She explained she need to use the restroom and he denied her a basic human need. She was already inside the hospital priviously and we explained that to him that she was already inside with us and only went outside to brief our family. He want on a rant about policy.

We were there grieving the loss of our family member.

We understand the situation and policy of covid but his demeanor and attitude towards us was unprofessional. All we asked for was a bit of compassion and understanding. But his disrespect towards us was unjust.