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I hated this hotel. It was an AWFUL experience. Ou...

I hated this hotel. It was an AWFUL experience. Our first room had a mattress covered in urine stains. We then tried 4 more rooms, each of which had stained mattresses with the last one having a deep brown, grainy stain, which was obviously dried blood. When we finally found a room that didn't look like a crime scene occurred on the mattress, we realized our room was FREEZING. We turned on the heat and the system blew out cold air, which was VERY uncomfortable because it was 27 degrees ourside! We called the front desk and of course the heating system was broken and no one had any clue when it would be fixed. It was just awful. We were supposed to stay 2 days but we bailed after day one, and we would've left sooner if we all weren't so exhausted. Embassy suites has reduced the quality of their hotels to something like a Motel 6. Always check the mattress you are sleeping on and don't stay here.

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