Carl Metcalfe

Review of Clinton Utilities Board

I called because my power usage had doubled since ...

I called because my power usage had doubled since my last statement. Nobody has been living there during that time and the only thing plugged in is refrigerator and freezer. No air conditioning running!!! When I ask the useless excuse for a customer service representative about it all she could say is "the computer shows a spike in usage". Well no s_ _t that's why I'm calling. I explained to her at least 6 times that nobody was there and no air was on, so how could there be a double in power usage. Again and again genius kept saying the computer shows a spike in usage. I wouldn't even give them a 1 star but you had to select something to post a review. Absolutely useless and ridiculous!!!