I had a MacBook Pro 17" with intermittent colour l...

I had a MacBook Pro 17" with intermittent colour loss issues to the screen and additionally a faulty Optical drive. It was booked in, collected and repaired and returned without issues...a great service.

Sadly on return the machine presented a secondary issue which we now we believe was a consequence of transport and would not boot up.There was no hesitation or any hint of "wrigglling" from MacAssist about this being a different or potentially new issue. Because of the complexity of the potential problem and repair Mac Assist even offered to refund me the complete repair cost if they could fix the problem.The computer was recovered , investigated, fixed and returned at no additional cost.

Mac Assist provided a truly Gold Standard service taking ownership of the problem{s) and went above and beyond to provide a level of customer support and service rare these days.

10 out of 10 guys for a great service. Thank you