I would love to give them zero stars too. Absolut...

I would love to give them zero stars too. Absolutely bad customer service. Horrible contract. Long processing time for all transactions... Every out of state sale that we've had, they put a "hold" for days on the transaction, requiring us to PROVE to THEM through documentation that the sale is valid before they deposit the money. Was with IMS for 5+ years and processed hundreds of thousands in sales...but THIS company requires us to validate a $5,000 transaction. We even had to have our own customer call their credit card company to validate the sale before they released the hold. Ridiculous.

Would recommend other small businesses to avoid this company.