This is likely the worst internet service provider...

This is likely the worst internet service provider you will ever come across. The internet service provided was intermittent (only worked about 25% of the time) and slow (despite paying for higher speed internet). No matter what they charge, it is not worth your money. They sent me incorrect bills, which took hours on the phone with them to get them to fix it and credit my account. When speaking with them on the phone, the customer support was rude, incompetent, and could not provide any answers to my basic questions. Then, once I finally cancelled service with them, they forced me to pay for shipping their modem back to them, which was in my apartment upon move-in. Don't waste your time with them; pay a bit more for internet that works.