Deneez- Elizabeth

Review of Apple Farm Hotel

September 2019: just stayed in their family suite ...

September 2019: just stayed in their family suite this time and we all enjoyed great service, wonderful staff, the best food and really could not ask for more.

February 2019: After I posted my review: "Room "A's" mattress is caput. The jacuzzi didn't work either. Very dissapointing as it was my fourth time in ten years.
The restaurant still serves amazing food; thanks Chef Steve Smead.
The staff is very nice. Just a pitty about not being able to enjoy a good night sleep. They did move us to another room, but did nothing about the mattress in "A". Poor next guests.
Not sure I can trust them next time."

I contacted the manager per her request and their response and feedback was impressive. They really care. They fixed all my complaints and I will most certainly go back to my favorite hotel-inn. Thanks for taking care of us and the problems. I wish you the best.