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Richard Hynes

4 years ago

Very upset with E&S Ring Management. Communication...

Very upset with E&S Ring Management. Communication from on site staff is severely lacking. My vehicle upon tons of other vehicles have been broken into. My mail parcel has been broken into and this is in a gated community. I get the run around about video surveillance even though there are cameras. On site staff has changed hands many times and the new Manager has the poorest communication of all. We were promised things upon moving in that were not delivered and after management changing hands so many times as mentioned before we are getting denied the things we were promised which sold us on moving in. We were promised camera which appear to either not be working or staff is to lazy to review footage. We were promised hardwood floors and told that everyone moving in from now is getting hardwood floors (laminate) as a request from the owner. We still have our old destroyed carpet that was there upon move in. We were told we could paint he unit and leave as is, new management is now saying we have to return it to original color. When we receive a package at the office we re never notified. We are only contacted and followed up with when there is an issue that concerns management or their priorities. I will never live in another unit managed by E&S, as many other residents feel the same way.

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