Bought a duresta chair, bad stitching and dent in ...

Bought a duresta chair, bad stitching and dent in arm. Assessor came out and reported yes the product is faulty, but I may have done the dent. I was told duresta now manufacture their furniture at Parker knowles which is a less superior product, maybe why a deterioration in quality. In any case there is no quality checks. Duresta appear to be moving from high end quality furniture to less quality affordable furniture. Shame!