EDIT: Honestly would now give negative stars if po...

EDIT: Honestly would now give negative stars if possible. I have never in my life experienced such a terrible transparency in a process. What I set out to accomplish in November 2020 is still pending due to an outdated system and communication through USPS only.

If I could leave zero stars I would. The staff/clerks are extremely rude and unhelpful. I went in person to file paperwork that could've been filed through the mail because I was hoping to discuss with someone to make sure everything was in order and what next steps look like.

When I got there the clerks argued about who would help me and the unlucky person who pulled the short straw then came up to the counter and barked at me to just put the paperwork in a bin they had placed in the middle of the room. I got no information and could've just filed via mail. Would've saved a trip and a very rude interaction.