Neil Robertson

Review of Optimum RV

We just bought a Wolf Pack 365pack16 from Joe and ...

We just bought a Wolf Pack 365pack16 from Joe and couldn t be happier with the service. This Toy Hauler is a brand new design and it s hard to even find one.

I called Joe and he told me they had one on order. He spent the next few hours talking to managers and factory reps to find out exactly where it was in transit and when it would be available.

He promised me I would have the first shot at it. Joe and optimum honored their word. They could have sold it hours before I got there and made a deal and I couldn t have blamed them because I didn t put a deposit on it. It s rare to find a man of their word these days, especially when money is involved but it was there for me to look at and I m taking it home next week. I can t say enough about that.

When I got there, Joe had it pulled out, open, powered up and the AC running. This really allowed us to look it over, take some measurements and feel really comfortable that it was what we wanted while not sweating in a powerless unit that had been sitting in 85* florida weather all day.

Joe ran back and forth, called factory reps and brought Be his personal tap measure to make sure I got all than answers I needed and was completely satisfied that this camper met our needs. He made my wife and daughter feel welcome and even gave her a balloon and hour after we agreed to buy the unit.

If I ever need another RV, we will be going to see Joe at Optimum.