No attention to detail. Go over your blue prints...

No attention to detail. Go over your blue prints as the construction continues as they will miss things....like putting the fuse panel on the wrong wall. Accepted our new home, floors filthy, sink dirty, counter tops poorly cleaned, front porch dirty, walls dusty. Outlet hanging out, 2 sets windows would not latch, hardwood floor loose in multiple places, hardwood floor with white paint over spray and adhesive in multiple locations. A real insult to receive a new home in this condition. What if you just paid $30k for a car that was dirty inside and out??
During construction there was no plastic sheeting to cover the new carpet, within 2 days there were muddy foot prints all over it...who does this????
Tiling is uneven on floor of master bath.

No thank you card, just a request that we send them more customers.

Bekins appliances left a Red Rose and a nice thank you letter, 5 Star Realtor Brian Bovens left my wife a case of wine....jus saying..... lack of class on Eastbrooks end.
The Housing market is at it's peak so EB is selling as many homes as they possibly can, problem is that they do not have the manpower to do things right the first time. We had an Engelsma home before this.....Everything was spotless, floors polished, walls cleaned, sinks sparkling etc. Plus we got a very nice fruit/goody basket and flowers at the end....Pride of Construction!
There is nothing to discuss with Eastbrook, the damage is done and we should have received a home that was clean. 1st impressions are everything and you gave us one FU.

Update: 2 July 2019, still no lawn after 7 months in the home. Speaking to the CEO is useless. Eastbrook is only interested in selling homes and not taking care of the homeowner. There are multiple similar complaints. All of the hardwood floors are starting to de-laminate...piss poor workmanship

UPDATE: Just had landscape put in. We were suppose to have some input plus there was an "allowance" for the landscape..........We had ZERO INPUT and were never asked what we wanted..now we are stuck with some pretty lame landscape. I'm not a complainer but this is one really messed up company! Look elsewhere if you can. Plus...we were suppose to have our front door replaced due to fogging, received the work order but haven't heard back from EB in months......Wow!