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Laura Azevedo

3 years ago

A few days ago my naughty puppy ate 2 straight pin...

A few days ago my naughty puppy ate 2 straight pins. I rushed her directly to the hospital and we received kind, helpful, compassionate care. She was hospitalized for two nights and carefully monitored, and now she's home and pin free.

The staff was hugely kind to me while I freaked out and panicked about my dog being in so much danger. They helped me understand the risks and benefits of all actions and we came up with a course of care. They also helped me with billing my pet health insurance company and helped to explain how billing would work and what I needed to do.

The night I went in was the Saturday before Christmas so it was very busy and it was clear they were doing the best they could with minimal staff and a huge case load. But they found the time to be kind and supportive and to get my dog the best care possible.

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