Michael Ann Hunt Review of Renewal by Andersen of Seattle
Our experience has been extremely satisfactory And...
Our experience has been extremely satisfactory Anderson. The windows are high quality, the night they were installed we instantly noticed an improvement in sound buffering as well as keeping the heat in (this was in the winter).
The account management was somewhat easily to coordinate with - they seem to respond better to phone calls vs. emails. The sales process was easy and efficient and the people who did the measurements were very thorough and informative.
The real shining stars though were our install team. Josh Z. led the team most of the time and he is by far one of the best people we've worked with on any project. He's incredibly through, dedicated to getting the job done right, and will go the extra mile. We had a pretty large project and spent a lot of time together and I really will miss working with him! When we found rot in our walls he was very informative and helped ease our stress. Other members of the team were also above and beyond friendly, dedicated, did exceptional work. No stone was left unturned. Thank you Oliver V., Marko S., Estaban, Bryant S. and Hans!
The only thing I wish we would have known was that the window casings aren't PURE white, there's a slight tone to them. It's not the end of the world since we had to repaint the trim anyways but something that would have been good to know.
We have no issues with our investment and intend to do more business with them in the future.
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