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Elizabeth Shores

4 years ago

Terrible management company. Our apartment buildi...

Terrible management company. Our apartment building had so many issues and the only thing that was actually fixed was a new seal in our kitchen sink after having to put at least three work orders in. We had to deal with lots of cockroaches to the point that we were uncomfortable in our own living room but were told that we would have to pay for pest control ourselves. We were in a the Ghent area of Norfolk paying an expensive rent and should not have had to deal with cockroaches, no hot water, leaking windows, broken washing machines, blowing fuses from using the vacuum, dangerous hanging rain gutters, dirty walkways (stairs), lack of recycling and trash bins, etc. Oh! And I was not given a mail key at move in and was told I would have to pay $35 for a new one when I was never given one in the first place. When we moved out, they subtracted $125 from my depodit because the fan was dusty and they claimed the oven was not clean enough which was not true. I have always gotten my full deposit back because I spend days cleaning and I did the same this time. I have never had to deal with a rental company that cared so little about their residents.

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