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Poor experience with the sales department. I was r...

Poor experience with the sales department. I was refused the use of Chrysler affiliate pricing outright, and the sales manager was very rude about it. The sales manager and salesman also withheld information from me for which I repeatedly asked. We finally worked out a price that I could accept, though was not happy with, I spent 2 hours sitting waiting on the finance department. After 4 hours in the building, I went to leave with the new truck and found that they didn't even fill up the fuel. You would think on a $60K vehicle that you could put another $15 of diesel into it. In the end, if I could have found this truck optioned this way somewhere else, I would have purchased it there. I recommend that anyone else do the same.

Edit: My salesperson contacted me and feels that this review will really only hurt him. I will say that my interactions with Jordan were professional and I don't have any issues with him. Rather whomever he was on speakerphone with (sales manager) at his desk was rude enough to me and my wife that we chose to leave the dealership. Jordan was good enough to call us and work with us to come back. My issue here is not with Jordan, but rather with the dealership operation around him, and is the intent of this negative review.

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