If I could give this dealership negative stars I w...

If I could give this dealership negative stars I would, but the lowest grade is 1 star. BUYER BEWARE!!
We received full funding from our own bank and went to Chapman Jeep on McDowell to purchase a new Jeep Wrangler unlimited.
When we got there, we had the price in hand printed out from the online inventory, and the salesman came back to us from the sales manager's office and stated that they "locked in" the pricing.

The sales manager came back out after we were presented with a price that was significantly higher than what we were told and agreed to by the salesman per his conversation with his Sales Manager. What happened next can best be explained as one of the most condescending instances of arrogance we have ever witnessed.

The sales manager explained that we had no business getting the "best deal in town" on a Jeep and that he was basically doing us a favor, even at a 3K higher total price than what was agreed to initially. I then questioned the additional charges and he said that the widow tint was extraordinary along with the entire package. I responded with, "is the tint on the vehicle currently", and he said no. I then asked that the package be removed and he sent his 20+ year old salesman, who was having a tough day as it is with this dealership management team, to inform me that there was going to be no deal. The sales manager also said that because MOAB, their largest fleet customer, why should we get a better deal.

I certainly hope that at the very least that this Jeep dealership starts representing their place in the community as a value to folks instead of a fleecing stain on legitimate dealers that work hard and provide good customer service without commuting fraud like we witnessed yesterday at Chapman Jeep. Also they were very proud that they are moving to the new Auto Show location by the 101 in Scottsdale, buyer please beware of these crooks and read everything they put in front of you, as there is a greater chance that they will be committing fraud than not. Shame on the Chapman's for allowing this behavior to be what their legacy is starting to look like.

FLEECING ITEMS:
Desert Package $695
(Did Not Explain This To Us-Just Charged It)
Lifetime Nitrogen $99
Window Tint (2 Front Doors Only) $399 - SUPER FLEECING