Worst company ever! We had classic system, upgrade...

Worst company ever! We had classic system, upgraded to phantom and ghost, endless problems, support useless...
We have spent thousands of man hours hanging on the end of phone waiting for support....what support, everytime you get a problem logged they promise to phone you back and dont....we have travelled from Huntingdon to Cheadle on several occasions to confront them because we could not get answers.
14 months ago we asked for app to be built......we paid....and waited.....and here we are over a year later and having been fobbed off over and over.....still no app.

In disgust wrote to their MD both at his home and work address, he did not bother to respond in any way, so i now have no option but to go public with this...i am sure the media in uk and usa will be interested in the way that autocab treat customers.

They cannot retain staff, their managers are ineffective, they brought a woman in to sort their customer service/ support systems, and a year later they are just as bad......
If anyone from Autocab reads this and wants to speak to me, my door is open and my phone is on 24/7 unlike autocabs......

Free advice...take your money and spend it elsewhere.