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Dani Kenady

4 years ago

After purchasing my 2015 Cadillac SRX from the dea...

After purchasing my 2015 Cadillac SRX from the dealership everyone fell off the face of the earth. After two months of waiting I still didn't have my license plates. Fast forward to ten calls (at least) into the dealership) and I received zero response to phone calls and voicemails. After waiting on hold with the DMV for an hour I found out the dealership forgot to check a box to order new license plates. Now I have to make an appointment, spend time out of my busy day to go to the DMV, and PAY for my license plates. I know it's said too often but this was the WORST customer service I've received in years.

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