Mary Dawes

Review of Best Western Saddleback Inn & ...

Weve stayed here every summer for the past 4 years...

Weve stayed here every summer for the past 4 years. Weve always paid the same deposit in cash. Went to check in this year wnd the deposit was 150 MORE, after having specifically asked during my booking call if it was still $100 and being told it was. And we were forced to go to Walmart twice bc the lady checking us in didnt know what she was doing and kept giving us wrong info about the card we were trying to use. Took us 2 hours to get checked in.