Lousy internet service. Speeds were constantly inc...

Lousy internet service. Speeds were constantly inconsistent with no explanation. The last time my internet went down for several days tech support was unable to help at all. They even claimed they weren't familiar with my modem - one I rented from them! When it came time to cancel service I was told the last bill would be auto drafted just as every bill was for the last 4 years. Not true. I got collection letters in the mail. Not even a final bill. These people are a joke.