***WARNING THIEVES ALERT***PLEASE STAY FARRRRRR AW...

***WARNING THIEVES ALERT***PLEASE STAY FARRRRRR AWAY FROM FLIGHT NETWORK!!! I had booked a flight back in March of 2020 with a destination to South America. The total price I paid for that ticket was $965.00CAD then Covid-19 broke out and trips started to cancel. FlightNetwork told me I had to pay $150.00 CAD to cancel my trip even though we were in the mist of a pandemic and it was out of my control. Moving along, after I paid that amount I was told that a voucher would be sent to me. I received a voucher months later after reaching out to them numerous of times and getting no response and pretty much nowhere. The condition of the voucher was that I had to use it before Dec 31st 2020 and here we are still in the the ongoing pandemic and where travel was prohibitted. Dec 2020 came along and I once had to call FlightNetwork to see what will happen with my voucher since I would not be able to use it in the time frame they specified. After long waits on the phone and being transferred from one person to another I was told that I had to contact Air Canada which I did!! Air Canada told me basically that FlightNetwork should know that AirCanada has extended everyones vouchers purchased on air Canada or a third party website to be used by March 15 2022. NOW PLEASE TELL ME HOW COME THESE MORONS AT FLIGHT NETWORK couldn't just simply tell me that information or BETTER YET UPDATE THEIR WEBSITE stating that your vouchers have been extended to a certain date. Now, lastly but not least, the time came for me to use my voucher to book another flight with a new destination. I had to fly to Vancouver for work so I decided to use my voucher, I call Flight Network and again long wait and transferred back and forth the customer service agent can't rebook my flight because something was wrong with the system. I call back the next day same thing again and this time the customer service agent tells me that his system TIMED OUT and I HAVE TO WAIT 24HRS FOR IT TO REFRESH!!! I could not believe this is how they deal with people and the system they have running. Called back the next day and here is the kicker I finally got to rebook using my "VOUCHER" with a new destination which was cheaper than the destination I booked the first time but now I HAD TO PAY AN EXTRA $455.00 CAD on top of the $965.00 CAD I paid for my original ticket. HOW DOES THAT MAKE ANY SENSE!!?!?!?! Once I was all booked I got a receipt for my ticket but no itinerary!! I HAD TO CALL ONCE AGAIN TO FLIGHT NETWORK A DAY BEFORE MY TRIP TO ASK THEM WHATS GOING ON WAITED FOR 1HR AFTER THAT GOT TRANSFERRED THE NEW PERSON TALKING TO ME HAD NO CLUE I EVEN HAD REBOOKED MY FLIGHT AND IT WAS JUST A WHOLE NIGHTMARE TO DEAL WITH. PLEASEEEEEEEEEE STAY AWAY FROM FLIGHT NETWORK THEY ARE A HORRIBLE COMPANY, DON'T CARE AT ALL ABOUT THERE CUSTOMERS, THEIR CUSTOMER SERVICE AGENTS DON'T KNOW IF THEY ARE COMING OR GOING, THEY HAVE NO CLUE ABOUT ANYTHING AND LASTLY THE FLIGHT NETWORK COMPANY ARE A BUNCH OF THIEVES. NEVER WILL I USE PLATFORM TO BOOK ANYTHING THEY SHOULD BE OUT OF BUSINESS.