Noel

Review of The Henley Park Hotel & The Mo...

Stayed here for Otakon 2019. Made the reservation...

Stayed here for Otakon 2019. Made the reservation through Hotwire. Got an amazing deal cost-wise, but the deal slowly depreciated in value due to a few discoveries:

1. One photo per room model - my friends and I (4 people in total) stayed in the Queen/Superior Room. I noticed there was only one photo so I checked the website, scoured the web, and could not find more than that one photo. Called and asked for the dimensions, additional photos....asked someone to go into one of the rooms and take photos to either send to me, or upload onto the site. The hotel REFUSED to do anything to help me and my friends plan appropriately. Attached are photos of our Superior/Queen-sized room, since the hotel WON'T. Took upon myself to take photos - see below

2. Hotel Layout - Takes alot of getting used to. You'll most likely get lost, and there didn't seem to be any maps available.

3. Internet - Extremely slow. Yes, it was convoluted due to heavy use, but was slow regardless

4. TV - We were there for an anime convention. There was no way for us to hook our laptops to the tv screen in our room because it's mounted. Not the end of the world, but annoying.

5. The Superior/Queen Room - And finally, the details on the room. Can only speak to this room...but....it's EXTREMELY small. The walking areas (from door to bathroom) are extremely narrow. Instead of a standard bathroom door, there was a saloon looking door that had two parts. You needed to use a supreme amount of elbow grease in order to fully close both sides...worst of all, there was NO lock for the doors. Bathroom is very small as well. There's a small, already populated refrigerator in the room - it's filled with alcoholic drinks the hotel hopes you'll drink/pay for. None of my friends drink, and so it was purely a nuisance. There's no microwave either.

All and all, make this place your last option. Hotel staff was really nice in person, but the employee I spoke with regarding my hotel room layout request was kinda rude to me. There are much better options in the area.