I have attended this surgery for nearly 20years an...

I have attended this surgery for nearly 20years and I really can not fault them. I always get an appointment within 48 hours of telephoning. My last experience was within a couple hours. Yasin the receptionist, works under extremely pressured circumstances and always shows professionalism and empathy. He was problem solving constantly the last time I was there as the phone was constantly ringing, patients arriving with a myriad of problems of which he tried to help, with more than one option for them.
Dr Alison Lennex was to the point and thorough and has put in place all the necessary future appointments required. More than satisfied with my treatment under her care. It has never mattered who has seen me in the past, the Doctors have been excellent. I do wonder why there are poor reviews, because of my experience, they seem totally unwarranted.