Gayle Callis

Review of Hotel Pennsylvania

Enjoyed the location and the service but the room ...

Enjoyed the location and the service but the room was in desperate need of renovation. We had three outlets beds and none of them had bedspreads. There was one bedspread crumpled on the floor in the corner. The curtains were filthy. We requested extra pillows and blankets (since there were no spreads) and those were delivered quickly. The room was cleaned and beds made on our second night but the crumpled bedspread remained in the corner?