Ryan Soto

Review of Marriott Pleasanton

I am a Marriott rewards member, we stay in a lot o...

I am a Marriott rewards member, we stay in a lot of different Marriotts per year. This Marriott is definitely one of the worst ever. I have stayed in other ones in the area and they were great. This one...
STAY AWAY TERRIBLY!!!

Loud! All Night you can hear the door slam me throughout the hotel hallway. Inside the room the smoke detector flashes super bright green lights throughout the night.

The pool area is dirt the spa has low water level and was not clean. The fire pit was not working.

OVER CHARGED! They double charged me for bar and kitchen food. They individually charged my card then also charged as a whole on my check out invoice. Could not explain were my deposits credit was from reserving the room months ago. Staff said we would have to speak with the manager. Although they didn't know what time the manager would be in.