I have booked this hotel often for my parents and ...

I have booked this hotel often for my parents and friends in the past. In general, everything has always been fine, except for the last time when they reserved a room for me if it wasn't really rundown (it is the adjective I would like to use), certainly not very accurate and that made the stay (one night) a lot unpleasant and inadequate. I didn't even think that in such a hotel there could be such old rooms. I was sure I could go without fail. I stopped choosing it. Too bad because until then it had gone well.