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shy Review of Hanmer Springs Retreat
Awful customer service. Reception hangs up on you ...
Awful customer service. Reception hangs up on you and lies that they have sent someone up to fix an issue when they haven t. Extremely rude and unprofessional every interaction.
Issues with plumbing noises, banging noises, ceiling leaking, and people walking upstairs can be heard clearly. Issues with mould from poor bathroom ventilation.
Water is frequently shut off for most of the day with notice given via a note put in your door a couple hours beforehand. Internet has also been shut off.
Do not stay here.

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