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wcresponder

4 years ago

No communications from this branch then out of the...

No communications from this branch then out of the blue an email with a deal if you open a automatic deduction savings account.
So I email back with date I'm available, whole day was clear. No reply.
No Reply next day.
Half way thru the day I stated I was available I get an email stating no one's available. But she says she tried to call me a couple of minutes before the the email was sent to say there was an opening.
My phone sitting right beside me never rang.
Now they want to know when I'm available to see ' if ' they can do something for me.

Far from good enough.

UPDATE: The email exchange ended after she sent a message stating the phone number they called and I replied back that it was the correct phone number.
Now they say it has gone on to Member services team and they haven't done jack about it 2 weeks later.

I would not advise anyone to use this credit service.

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