Ilona P

Review of Associated Property Management...

Honestly? The worst HOA management I have ever had...

Honestly? The worst HOA management I have ever had. Actually, let me clarify- I am totally dissatisfied and disgusted of Shannon Kerstetter service. Shannon Kerstetter doe not know how to talk to community members; screams on you instead talking and threats with fines if you mention that HOA may be responsible for repair in external environment. I talked to her about my issues, and Shannon instead listening and trying to help started to scream on me and bullying. Next, my boyfriend called Shannon to try to resolve the situation, and Shannon Kerstetter was cocky and disrespectful as well. Is this how board members treat home owners? As shannon suggested go and file complaint- this exactly what we will do.
As much as I enjoyed living in my condominium, Shannon Kerstetter definitely made this experience unpleasant.
I am curious how APM LLC have hired such unprofessional board member such as Shannon Kerstetter.