We've ordered a new Granite Counter Top to replace...

We've ordered a new Granite Counter Top to replace our existing Laminate Counter Top though Lowes. Top Line is doing the install on Feb 3 2018. So far Top Line has been the easiest part of the replacement. Their scheduling department was quickly in touch with us to do the Template. Barb there was much more informative than the "professionals" at Lowes. She save us a bunch of money that Lowes insisted we needed to spend. Bill Prinz from Top Line did the template. He was on time and did a quick job. He also was much more informative than the "professional" at Lowes.

So far Top Line is only getting a 4 Star Review because the install is not done yet. But, if they keep up the great work they have done so far, We'll be changing it to 5 stars.

The only thing I must say that WE did wrong was to go through Lowes. They have made this project much harder than it really needed to be. I wish I had gone directly through Top Line. Lowes told us that the installers DO NOT uninstall. Lowes told us that we absolutely had to have our old counter top removed to do the template. Lowes told us that the installer would not install our new counter top unless we had braces installed for the Breakfast Bar over hang.

Barb at Top line assured us that it was not required to remove the old counter for the template. Bill asked if we were removing the old counter or if they were. That proves that once again Lowes is wrong. The installers do remove the old also. Bill also said that we should be fine with out braces at all, but in any case they would be in their way during the install. Once again Lowes wrong and Top line makes our life easier.

Moral of my story. DON'T go to Lowes to start a counter top job. Go directly to Top Line.

Top line