Hillary L

Review of Dallas County Health & Human S...

Absolutely the most unprofessional, extremely rude...

Absolutely the most unprofessional, extremely rude office staff.
I went in last month and was told is would receive assistance for gas and electric, the very next day the lady I dealt with, Ms. Cook, called to tell me that she made a mistake and they would not help with electric because I made to much money that month but told me to call for another appt at the end of this month. Why does she still have a job with these kind of mistakes?!?!
I called this week, spoke to 2 very rude individuals, Marcus and Felicia. When they talk to you, and heaven forbid I would ask questions, they responded like they were talking to some homeless, ignorant person that couldn't comprehend anything. I felt so belittled when I spoke with these 2 rude sorry people, and come to find out they can't help me anyway because there are no funds.
My point is this.....if you hate your job, don't like dealing with the public then maybe you should get off your butt and fund something else. Some of us are truly going through a hard time and the last thing we need is to deal with your crazy, sorry, sarcastic, rude, ignorant, inconsiderate self.
I will never ever waste my time nor will I ever refer someone here for help or assistance.