Mike Moceri

Review of Bonaventure Resort and Spa

Not a fan of this hotel at all. Check in was fine...

Not a fan of this hotel at all. Check in was fine. My only issue initially was the campus like set up of the hotel after seeing the photos of the hotel online I don't feel the resort came close to measuring up.

Parking which I was ok with paying the $6 per night to park however the lot outside of my room was completely full as was all of the lots around the building where my room was. While I was in the lot I asked a person working for the hotel where I should park. They told me to head back to the main lobby and they will valet my car. At first this sounded fine. Once I got back to the main lobby and spoke to the valet they told me they would be parking my car in the a lot that was on the other side of the resort which I would have to walk to if I needed my car.

Once I arrived at my room I found both the door that connected my room the room next mine open. I also found the door wall to be unlocked. Which was an issue since I was located on the first floor. I attempted to call the front desk from the phone in main sitting area of the room but the phone was dead since it was left unplugged. I then used the phone in the bedroom to call the front desk to explain my issues. They apologized. I called the front desk later that evening requesting a wake up call for 4am since I had an early flight. Luckily I had set my alarm on my phone to wake me since I never received a wake up call.

The room smelled musty and damp. While I am sure this is type of experience is not regular I will never stay at this resort again. buyer beware, don't believe the 4 or 5 star rating this resort would be lucky to get 3 stars.