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Sandy Vaden

3 years ago

Have been looking for a vet home for my pups prett...

Have been looking for a vet home for my pups pretty much since moving to Austin 18 years ago. Have had so-so experiences and one really bad so decided to try Arbor since it was close to home and highly rated on Angie's list. We've found our vet home! From walking in the door to leaving, it is always a positive experience for the pups and for me. We've had some unusual canine health problems and Dr. Kautz and Dr. Kennedy have cared for them with great care and expertise. I especially appreciate that nobody tries to "sell" anything...we get the 3 year rabies vaccine, have been offered the option to get heartworm preventative at a lower cost at Emancipet (yes! they are OK with that!), and have always understood the plan of care (and why) before leaving. One pup has needed both chest and leg surgery and we were referred to vet surgeons for that. When we got to the surgeon on a Monday after a Friday visit to Arbor, she had the history and x-rays from Arbor - already! Surgeries went well and each time Dr. Kautz has asked how pup was doing about a week after the surgery. Imagine how good it feels to receive such comprehensive care from folks who obviously are invested in a good outcome and are really nice people, too. Yep, we are home.

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