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Debbie Sherier

3 years ago

Try getting an in-ground grill installed. You wil...

Try getting an in-ground grill installed. You will be as frustrated as I am. Since September (it s now late November) I have been going through issue after issue. First, the sales person was sick. That was 2 weeks. Who is running this company? Then I couldn t get the grill I wanted and had to take a better one with a burner I didn t want. Who is running this company? Then came the inspection. The inspector was filling in for someone else. He took some pictures that no one now seems to have now then said I would have to dig the gas line trench myself. What??? Who is running this company? Finally I got a contract and paid half up front on November 7. As of yesterday no word at all. Then finally I heard two things today. First, the stem had to be ordered. What? You all didn t do that yet? Oh and as of today, November 27, no city permits have been obtained. Again I ask: Who is running this company? Note that I paid for the permits upfront. What? Who is running this company. Now I m told it will be December 20 for my in ground gas grill install. And don t forget to dig that trench. Where? How deep? In the frozen ground? You guessed it: Who is running this company? I have cancelled the work and asked for my deposit back Stay tuned for that saga. Do yourself a favor and don t try to purchase or install anything from these bozos.

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