Susana Gmail

Review of Le Meridien, Gatwick Airport

Everything is too complicated....

Everything is too complicated....

Unfortunately this is the second time I had to stay in this hotel (because of work).

I checked in the hotel at 8pm, went to the restaurant of the hotel and they wouldn t give me a table for dinner even though there were at least 5 tables free. They said the tables were booked but they had to call the people... and they said I would have to wait min 45 min in order to have dinner or I could call room service.

So I decided to go back to my room as they wouldn t provide me a table in a restaurant that was half empty and being a very good client of the hotel.

Rang to the number provided for room service in order to order my dinner (second time trying it). They said I couldn t get room seevice as I didn t registered my credit card and I they ask me to go back to reception. Once I was in reception I had to wait for another 20 min as there were a huge queue of people checking in....



Went back to the room and I checked the menu and realized in completely different to the menu in the restaurant. They just have pizzas, salads and pasta... I wanted some noodles as it was what I saw in the restaurant and I was in a mood for it. They said they wouldn t serve me that... so I had to take a fatty pizza.

I travel a lot and I never had so many problems in order to get food in a hotel.

The room was OK, clean and quiet. Very dark but it was OK.

If I can avoid staying here I will.