Brian Gallop

Review of Vivid Seats

Very Difficult to Deal with! Never Use this Compan...

Very Difficult to Deal with! Never Use this Company.

There was an issue with the transfer of the 5 tickets that I bought. I started reaching out to the company more than two weeks prior to the event. It got all they way up to the night before the event and because I would have to leave work early and it involved 4 other people we had to cancel going because we didn't have the tickets the night before the event. Vivid was not being very helpful and I couldn't even get to speak with an actual person until the day before.

I ended up not getting the tickets until the afternoon of the event which it was way to late by then to be able to make it. Also it was too late to sell the tickets even though I did post them.

I have asked for a refund because they were not cheap! And they are not being helpful at all. I am very frustrated and feel taken advantage of.