We were accommodated in this hotel due to our flig...

We were accommodated in this hotel due to our flight failure, luckily only 1 night !! Why this hotel hotel has 5 stars is incomprehensible to me, our vacation in a 5 star hotel, the difference was enormous !!! We have 1 room, which was totally worn, the bathroom partly moldy to the shower, tiny The dusty table in the living area, not worthy of a 5 star hotel! Staff at the front desk was friendly, in contrast to the dining room, rude, listless, partly dirty with the kitchen staff, which has filled up the buffet ... Food was taste everything the same, and one of the most unpretentious Bufet, what we have seen in recent years ..The guests were mainly Russians, and Arabs, where one's appetite has passed, when you enter the dining room is short swimming trunks, jogging pants, and shirt, something is in a 5 star hotel NO GO !!!
Of the table manners, and the sometimes so dirty tables, not to speak ... screaming children, which are just run.
The biggest shock to me as an animal lover..Even evening, 2 cats were splashed with water, and kicked off with their feet !!!!
In the morning at breakfast, a small, half-starved cat sat on the terrace for a maximum of 5 weeks, one of the waiters wanted to grab you by the neck with a napkin and throw it in the garden ... only after my husband intervenes did he vomit from the animal drained.
Your superiors might want to check out other 5 star hotels, how to deal with animals, especially cats ... there are cat houses, dry food and water, and you do not have this problem, the cats begging food ... Example Hotel Crystal Sunrise Queen .... and especially the Hotel Commodore Elite ... these are 5 star hotels that deserve 5 stars !!!! .. and have realized that it is important to some guests as well Animal Welfare is being dealt with !!!! ... especially when you see how much food is thrown away from the plates of the Russians.
We will certainly not enter this hotel.