L

Leahnora Brown

4 years ago

The ladies at the front desk are nice but I have t...

The ladies at the front desk are nice but I have to write about how uncomfortable my experience has been as a young woman of color here. The first time I got a microdermabrasion from Jamie which was good. I do understand why she kept bringing up "African American" skin since I am WOC, but I am not african american. I noticed I kept being seen and treated as a WOC whereas others are just given a break down on the condition of their skin. I appreciate your knowledge dealing with African American Women, but we women of color would just like to experience our treatment, we know how our skin is affected due to the melanin in our skin. Secondly, I got my tretinoin cream today and the entire time waiting I felt the doctors watching me. Why? I pay just as much as the other patients and treat everyone with respect so why is there a watchful eye on me? The woman whose name I don't know watched me the entire time in the back and instead of handing me my cream I paid over $100 for, she placed it on the table. Where is the common courtesy to just handing me what I paid for when you're right in front of me?
To some this may seem taken out of context, but this was my second time being here and the looks, stares, etc have been the same. I feel so uncomfortable here, almost as if I don't belong regardless of paying for the same treatment as everyone else. & also I wasn't given my new customer discount the first time, for some reason they "forgot" and it still wasn't applied to my second purchase. It's fine because I won't be back here anyway. Try to be more inclusive. WOC have money too and it's not about the money or what you offer, its the quality person you are that reflects in your service. Do better.

Comments:

No comments