Terrible service and very unprofessional. The admi...

Terrible service and very unprofessional. The admin staff, Ann, was very rude and did not listen to me. She kept interrupting me and scolding me and placing blame on my company when they are the ones who are at fault. Every single time we have a problem with the website and call them, they tell our company to do it ourselves or they will ignore our emails until we do it. What is the point of paying for a service when I will have to do it myself in the end.

They are lazy and slow moving and refuse to give direct answers or apologize. They say they cannot update our website because they have no intern. If an intern can do it then why can't they? Everyone is always out of office and you must wait multiple days for a reply or for even the smallest update. This service is anything but simple.

Our website is constantly slow, it crashes and customers can not even purchase on it. It takes 5 minutes for a page to load.