My husband and I with our 8 month old baby drove r...

My husband and I with our 8 month old baby drove roughly 37 miles to get to Drivers Select. We knew exactly what we wanted and had all of our financing in order. When we got there we were greeted with smiles and friendly faces.

We were assigned to a guy named Chuck.... well Chuck was terrible. We could not have been more of an inconvenience to him if we had tried. We told him what we were looking at and he told us the two vehicles were not at the lot. They were across the street . Well the first vehicle he pulled up and left running. He then came inside and said go ahead check it put and ride in it if you d like . It was pouring rain so my husband and I thought it was a little odd he didn t come out with us but whatever no big deal.

We go back in and ask about the original vehicle we were wanting to see that he told us was across the street . He was so put off by us that it immediately put me on guard. He then storms in and says do you even have a cashiers check because I m not going to get it if you don t. It s 30 minutes away

EXCUSE ME! He now has wasted hours of our time when we had no idea that outside financing was unable to be bank drafted and had to be a cashiers check. Which would have not been an issue had we known from the beginning. Well longer story short it escalated and I was done with them. Until the customer care manager said he had another salesman and please allow him a chance...

We were introduced to Ryan and he went wayyyy above and beyond to make it right!! He was AMAZING! After he let us drive the vehicle he set everything up and we went back the next day for a flawless process and left with our new vehicle!! He has since checked in to make sure we were satisfied and that the car was meeting all of our needs!

If you go to Drivers Select beware of Chuck and ask for Ryan!! I know they had other extremely nice sales people because we witnessed other happy customers. It s a shame that one person can cause somewhat of a negative review!!