My care required major work and Tom in the service...

My care required major work and Tom in the service department made it as simple and effortless as possible. They provided me a loaner car and kept me up to date as to the progress. When I picked the car up it looked like they had waxed it and the inside was spotless.

I have never had this type of experience with a car dealer or with any other customer service department. I actually manage a call center for an insurance company and I hope my team is as tentative to our customers. They could not have made it simpler.

Thank you Smythe Volvo/Tom