Have emailed twice once on July 21 and again Octob...

Have emailed twice once on July 21 and again October 7. My mom emailed August 26 and didn t get a reply either. Good for diagnosing, and I understand it s COVID so maybe things are different now, but this is a time autistic people need more support, not less. I don t understand the point of an online support group when one person emails back saying email this person then that person never replies? Why promote it if no one is going to follow up and send a link to join? Overall frustrating and I get more support from other online groups. It breaks trust and makes it not feel like a safe place when basic things are not done.

Edit: the day I posted this I got a reply, but they did not answer my specific question of how to join or steps to take. I asked the same question again and got no reply again. Have sent another email.