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Young Kang
Review of PC Alliance

4 years ago

It was my first time using this store but it turne...

It was my first time using this store but it turned out to be the worst experience. I don t understand how there are reviews that says they have great customer service when clearly they don t know the meaning of it. When i went in i was there were no one in there other than three employees so i walked towards the middle and while doing so i was told to stand in the rectangle area provided so i stood there while telling the guy my order number. Other employee went and grabbed my order and he put it on the top of a box 2-3m away from me. I remember ordering two fans and he only brought out 1 box so i just asked the guy who i told my order number is that what im getting? And he immediately goes in passive agressive defensive mode and says you ordered that and thats what you are getting im just a guy who brings out what you ordered so i walked out of my rectangle box to grab my order and check and he then tells me off saying i should stay in the rectangle area. I left o some other words we exchanged but it is definitely not friendly or how they should treat a customer. Im paying for the good and you are delivering a service but it seems like im getting the treatment of a begger

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