T

Tori Daley

4 years ago

If I could give this hotel 0 star you better belie...

If I could give this hotel 0 star you better believe I would. I went to Jamaica on a mission trip from Florida and after a long stressing week we decided to stretch back and relax at Beach Ocho Rios. WHAT a mistake. First off when we got to the gate they made us get out of the van and walk our way up to the hotel. Why couldn't our driver take us right to the front? We have no idea! While we were being interrogated at the gate a bus of other people came driving past and dropped their passengers off right at the front of the hotel entrance. Ridiculous right? I know. Continuing on the food was bland and had little to no taste. I mean yes the food should be good for all culture but your food taste like cardboard. I've been to places like Jewels where there is much more variety and delicious food. HERE'S THE GOOD PART. We bought a day pass for $80.00 or $85.00. You go in from the morning and the past ends at 5pm. We were in the pool when it hit about 4:45pm and the Hawk security came over and told us that the day pass was ending and we needed to leave. REAL PROFESSIONAL! If we bought a day pass and it ends at 5pm why are we being hunted down like criminals and told to leave after we did PAY FOR OUR STAY. They told us we need to get our things and leave the property. So to anyone looking to vacation, honeymoon, or just chill out here DON'T DO IT. STAY VERYYYYY FAR. Go somewhere else that appreciates their customers. And doesn't kick their PAYING customers off of the property. Jewels Runaway Bay was good check them out. This property needs a 3 year course on customer service. Very disappointing.

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