First time visiting this salon, and I am highly di...

First time visiting this salon, and I am highly disappointed with the service I received. I felt as if the staff and my hair stylist were very unknowledgeable about color treated hair. I dye my hair different colors, so when I booked the appointment I specifically told the receptionist I needed a color specialist with experience, and told her exactly what I needed done over the phone (re-bleaching and recoloring all the way to my roots). I showed up to my appointment, which had apparently been scheduled as just a "touch up". Not what I wanted. When I told my stylist what I scheduled for my hair, she was completely unaware and did not have enough time. I felt as if my stylist believed it was my mistake, and treated me as if I was an inconvenience and not a paying customer. The color is washed out and looks exactly the same as before I came in. There is also bleached strands of hair with no color at all. I'm disappointed that it was so expensive and my hair does not look ANY different. As someone who's been color treating my hair for quite some time, I've never been so unsatisfied with my hair, and I definitely expected better quality from such a high caliber salon. I would not recommend coming to this salon if you dye your hair different colors, they seem uneducated in that realm. I don't even have time to go back and get my hair fixed since I leave for college In a few days. Besides, I would not even want to go back because of this bad experience... I just want a refund, so I can go get my hair properly re-done elsewhere.