Mark Lynam

Review of Quality Degree, Inc.

I initially contacted QDI because I have a 22 year...

I initially contacted QDI because I have a 22 year old Rheem HVAC system that is on it's last legs. From the initial contact with QDI, I was impressed with the professionalism and thoroughness of their communications. After meeting with Charlie, the sales rep, I was profoundly confident that I wanted to go with QDI for my HVAC replacement. He knows his stuff and was able to explain technical aspects of the system in terms that were easy for me to understand. The install was scheduled and the QDI crew arrived on time and just got right down to business. QDI sent a crew of 6 in order to complete the tear down and install in one day. I was able to work at home during the install so I got to interact with all of the guys from QDI. Everyone of them was friendly, engaging, and most importantly skilled in this field.
The install was completed by 5 and Matej and Cole stayed to review the new install with me and walked me through the operation of the system. They were very patient as I had questions about several aspects of the new Lennox systems. To conclude, I was thoroughly impressed with the crew, the new system, and their work. I highly recommend QDI!